3star Privacy Policy

Your privacy is our priority. This page clearly explains how 3star collects, uses, stores, and protects your personal information as a user in Malaysia.

Information We Collect

3star collects several types of information when you register and use our platform. This includes:

Account information: your full name, email address, phone number, and password provided at registration.
Device & browser information: device type, operating system, IP address, browser type, and other technical data collected automatically.
Payment information: transaction details in MYR (RM), including deposit methods such as TNG eWallet and FPX, as well as withdrawal records. We do not store credit card details directly.
Usage data: pages visited, session duration, game preferences, and betting activity — recorded to improve your experience.
Cookies: small files stored on your device to maintain login sessions, language preferences, and site functionality.

How We Use Your Information

Information collected by 3star is used for the following purposes:

To verify user identity and ensure account security.
To process financial transactions in MYR securely and accurately.
To provide responsive and effective customer support.
To send relevant notifications about promotions, bonuses, and platform updates.
To comply with Malaysian legal requirements and prevent fraud and unlawful activity.
To improve the user experience based on usage data analysis.

We will not use your information for purposes beyond the scope stated here without your prior consent.

Cookies & Tracking

3star uses cookies to enhance platform functionality and the overall user experience. Cookies help us recognise you on return visits, save your language settings, and enable auto-login features.

You can manage or disable cookies through your browser settings, though doing so may affect certain site functions. We also use internal analytics tools to monitor platform performance and usage patterns for ongoing improvements.

Data Storage & Security

All 3star user data is stored on servers protected with high-standard SSL encryption. We employ the latest security protocols to prevent unauthorised access, data breaches, and cyberattacks.

Data retention periods are determined by operational requirements and applicable laws. Data that is no longer needed will be securely deleted in accordance with our internal procedures. We conduct regular security audits to ensure our data protection standards remain current.

3star does not sell or rent users' personal information to third parties for marketing purposes. However, we may share necessary information with:

Payment processors: to facilitate secure financial transactions in MYR.
Statutory authorities: where required by Malaysian law or court order.
Technology partners: service providers who assist in platform operations, subject to strict confidentiality agreements.

All data sharing is carried out with adequate safeguards in place to protect user privacy.

User Rights Over Personal Data

As a 3star user, you have the following rights regarding your personal information:

Access: you may request a copy of the personal information we hold about you.
Correction: you have the right to request corrections to any inaccurate or outdated information.
Deletion: under certain circumstances, you may request that your information be removed from our systems.

To submit any data rights request, please contact our support team by email at [email protected]. We aim to respond to all requests within a reasonable timeframe.

Changes to This Privacy Policy

3star reserves the right to update this Privacy Policy from time to time in line with changes to laws, technology, or our business practices. Any significant changes will be communicated via the platform or your registered email address.

We encourage you to review this page periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.

For any further enquiries about this policy or how we handle your data, contact us at [email protected]. You may also refer to FAQ our team for additional information.